ZARLIONEX Refund Terms

These Refund Terms ("Terms") outline the policy of ZARLIONEX regarding refunds for our products and services. By purchasing from ZARLIONEX, you agree to comply with these Terms.

1. Eligibility for Refunds

Refunds are granted under certain conditions. To qualify, the request must meet the following criteria:

The product or service contains a verifiable defect or error.
The request is submitted within 30 days of the purchase date.
The product or service remains unused, unopened, or unactivated.

2. Non-refundable Items

The following items are not eligible for refunds:

Custom-made products specifically tailored to client specifications.
Services that have been fully performed or commenced upon client approval.
Any digital products that have been downloaded or accessed.

3. Requesting a Refund

To request a refund, please follow the steps below:

Contact our customer service team via email at [email protected] with your order details and reason for the refund request.
Provide any supporting documentation or evidence to expedite the process.
Await confirmation and further instructions from our team.

4. Processing Refunds

Once a refund is approved by ZARLIONEX, the following process will take place:

Refunds will be processed to the original method of payment within 5 to 10 business days.
Customers will receive a notification confirming the refund transaction.

5. Modifications to the Refund Terms

ZARLIONEX reserves the right to modify or amend these Refund Terms at any time without prior notice. Any changes will be effective immediately and communicated through our website.

For any questions or additional information regarding our Refund Terms, please reach out to us at [email protected].